Expedia's website

[Perro Callejero]

Every time I travel, it has usually been through Expedia.com because every time they have offered me the cheapest fares by far.

But it seems this time, I can almost NEVER get their website to come up. It comes up literally 90% of the times I try to get on as their server not responding or the browser couldn't find the website or whatever...I'm no computer expert. :confused:

Do other people have the same problem? Other web pages load fine for me but neither Expedia.com nor expedia.co.uk work. I really need to check my itinerary and possibly change a few details, but cannot because their website is seemingly always down.

Any advice?

[greytop]

.com took about 30 secs. Then I tried .co.uk and that was a bit quicker. I didn't log in as I don't have an account though. Their pages do have a lot of links on them!

[Perro Callejero]

hmmmm. odd. Mine still comes up with the "server cannot be found" message in firefox. :( ???

I tried in IE too and it says "Internet Explorer cannot display the webpage."

Is there a reason why only my computer wouldn't be displaying them? I'll try to borrow a friend's computer tomorrow and see if it works on theirs.

[greytop]

Just tried again and they both came up almost instantly - so I guess the graphics are in my cache now. Maybe your firewall or virus checker is blocking them? I'm using Firefox 3 so it's not likely that is the problem.

[Margot]

I tried in IE too and it says "Internet Explorer cannot display the webpage."

Hi "Alley-Dog" :D
I just tried the site using IE6.....no problem at all. Since (according to your blog) you got in successfully the other day and made your reservations - I wonder whether some cookie or something has been put on your computer thats weirdly preventing access - try deleting cookies and clearing your cache and maybe even doing a System Restore to day before you made reservations (if you're using Windows). I shouldnt be giving ANY kind of tecchie advice - as I'm hopeless.
Try this link....It's one I accessed for contacting Expedia directly - after their main page opened:

http://www.expedia.com/daily/service/default.asp?rfrr=-940

and if that doesn't get you in there...here's a toll-free number that appears on that link:
1-800-397-3343
and:
1-404-728-8787
They say it's good 24/7
They also say Customer Support will reply to e-mails within 4 hrs.
Suerte.....

[Margot]

Send us an e-mail.

Aside from credit card transactions and some types of exchanges, we can handle most inquiries via e-mail. Send us your question (http://www.expedia.com/pub/agent.dll?qscr=fbak) and we'll get back to you within four hours.
Give us a call.

Expedia Customer Support is available 24 hours a day, seven days a week at 1-800-EXPEDIA (1-800-397-3342) or 1-404-728-8787.********************************************
I copied the above because it has an actual link for sending them an email.......hopefully you can get that to open for you.....

[Perro Callejero]

Thanks Margot. Unfortunately I'm completely in the dark when it comes to computer matters so I have no idea how to System restore or cookie whatchamacallit. However, it seems very hit-and-miss. I just tried getting on, and expedia came up immediately! This has happened before, but every time it goes back to not-working.

Oh well, I'll just make my changes quickly before the website slips through my fingers again!