Help please, if you have downloaded a worksheet...

[Ben]

I have received an email from someone that downloaded a pdf from our new store, the first intermediate one to be precise. He has sent me a screen shot of the pdf showing all the titles as boxes (see below). Has anyone else downloaded this or any other pdf from our new store (rather than Lulu) and experienced the same problems, or do the titles look like titles?

Thanks for any input,

Ben

[Alan]

I don't know if it applies, but the one I have is fine.

[que]

mine too.

can you find out if the bit where it says:

'2. Vocabulario y gramática:' is the same.

It looks like a font encoding problem, do you know which country the user is in? Never created a pdf, but like other applications, i guess it takes the font from the users computer (and this user appears not to have what should be a common font), rather than 'embedding' them.

Quickest solution would be to make this the same font as the one you use for:

Ben:
Marina:

Or make sure that the required fonts are 'embedded', although this could add extra size to the file, but as we download mp3s from this site, a few more KB isnt a problem.

This is the only reason i can think it might appear different on the users computer.

[Ben]

Thanks Que, for the info. It is all very confusing. The font we use for the titles is Trebuchet MS, which I thought was pretty common.... Maybe everything will have to be Arial from now on. Still, all very puzzling though...

[que]

Worth a look!

http://www.kayskreations.net/fonts/fonttb.html

http://www.microsoft.com/typography/fonts/font.aspx?FID=2&FNAME=Trebuchet%20MS

http://www.microsoft.com/typography/fonts/mac.htm

Basically not a system font for:

Windows NT
Windows 95
Windows 98
Windows ME - comes with Trebuchet, but not Trebuchet MS

But does come with other microsoft products such as Office, etc. as detailed in the miscrosoft link supplied.

[Ben]

Thanks. How complicated this all is at times! Maybe we'll stick with Arial from now on...

[Chiny]

The download displays fine on my Linux box which certainly does not have Trebuchet MS :o I don't have Arial - which I thought was a motorcycle - either.

Personally I would prefer the use of embedded fonts but I imagine those on some antique dialup will complain.

Impossible for all to be happy ;D

--
Chiny

[gary]

I have received an email from someone that downloaded a pdf from our new store, the first intermediate one to be precise. He has sent me a screen shot of the pdf showing all the titles as boxes (see below). Has anyone else downloaded this or any other pdf from our new store (rather than Lulu) and experienced the same problems, or do the titles look like titles?

Thanks for any input,

Ben

I have come across this problem when an old system tries to open a new doc. it used to happen in Word if you wanted 95 to read a 2000 or milennium doc - it is definitely a font thing.

I am fond of verdana and have never had any trouble with it. As other posters have said it happens when the font is not available on the receiving machine.

Do you have any specs for the guys machine? Likelihood of it being museum piece that has never been updated or service packed is good. Export the doc as a jpeg

[greytop]

I have an option in Adobe Reader v7 under "document" to select "use local font" (although your transcript works without it selected on my PC).

In my Spanish version "documento" / "usar fuentes locales"

Maybe, if the fonts Ben uses are missing on someone's PC, this option will help.

The keyboard shortcut is <Shift + Control + Y>.

Buena suerte

[Jimmy]

Normally a pdf is font independent - maybe the user has an old version of the acrobat reader - heavily suggest upgrading to the latest version - normally fixes all:

http://www.adobe.com/products/acrobat/readstep2.html

;D

[richardksa]

I downloaded the transcript ok and could read it perfectly on the screen. But when I printed it everything after the first page and a half was rendered as Klingon, or perhaps my printer just started selecting random characters. But on the second attempt everything was fine. This is just as well as I will have to print it again as the pages are already starting to look grubby.